While COVID-19 continues to impact communities around the world, we at CareAline wish to provide you with reassurance that we are currently operating, taking and shipping orders.
As we serve the most compromised population of patients, the need to protect lines remains crucial. Now more than ever, our products are needed to reduce unnecessary trips to the office and hospital diverting valuable staff attention during this time of mitigation.
Our manufacturer is educated on, and continues to follow, up to date best practices in regards to safety and hygiene. Our products are handled minimally and our manufacturer will remain at the forefront of best manufacturing and shipping practices. Rest assured that we are working with our network of shipping resources to ensure your deliveries stay dependable and consistent.
To minimize the number of deliveries given the growing concern and uncertainty, if you wish to submit a bulk order to adequately supply your facility, we are equipped to receive and ship these orders.
According to the World Health Organization “the likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled and exposed to different conditions and temperatures is also low.
While our government’s plans to protect its citizens continue to evolve, so will we. We will continue to update you on our services and how we are adapting to these unprecedented changes. We can’t predict what will happen in the coming weeks but CareAline will remain dedicated to providing you with line management devices and support. Thank you for your continued loyalty and trust. If you have any questions, please do not hesitate to reach out to our
Director of Operations, Erin Nadeau at 978-590-0896 or our CEO Mike Fitzgerald at 617-548-7419.
The CareAline Management Team, Kezia, Mike, Erin and Shana
Caring for the Caregiver:
6 ways you can be a helpful, respectful friend to a caregiver.
1. Listen. This does not necessarily mean you need to solve anyone’s problems. This is rarely expected. Venting frustrations can be freeing and healthy for a caregiver. A compassionate, nonjudgemental ear can be just what’s needed. Allow your caregiving friend space to talk it out without interruption. Validate their feelings giving them the comfort to freely express themselves.
2. Offer up what you are capable of offering and make it easy for the caregiver to accept your help. Caregivers often feel like they have to do it all and are used to it. If you ask them what they need, they may not feel comfortable asking. Or, they’ve done so much thinking, they can’t organize their thoughts enough to tell you. So, think about what they may need. Most often it’s food, childcare and/or financial assistance. Then, offer to do the task simply by confirming a good time for them.
*Make sure they know that you’re coming (unannounced guests could interrupt a routine, or be a risk for immunocompromised people, so best to let them know when you’re coming).
3. Help them find help. Research resources in the community. This could be case managers, available donations, coupons, volunteers, good books, recipes for a particular diet their loved one was prescribed or easy meals.
4. Leave judgement at the door. It wasn’t you that had to quit your job or hire a caregiver. It’s not you that has to watch your loved one suffer while being their sole comfort. Trust that the caregiver has weighed out their options and has a handle on what they are doing. If they haven’t asked you for your opinion, it’s often best kept to yourself. If you do think they have left out certain avenues for support, research, treatment etc, try asking “Have you heard about...?” And if they say they have and it didn’t work for them, leave it alone.
5. Don't offer your horror story. This is not the time. A person whose mother was just diagnosed with dementia does not need to hear about your neighbor’s cousin’s office manager who lost her independence and verbal skills within a month of diagnosis. You may feel that you are relating but think before you speak. This will only cause more worry and panic. Unless you have useful resources or productive science based fact that would be helpful in their caregiving, best to keep quiet about what you’ve seen.
Check out this Brené Brown animated short outlining the differences between empathy and sympathy- https://www.youtube.com/watch?v=1Evwgu369Jw
6. Know when to encourage socialization and when to provide space. This one can be tricky. Caregiving can be lonely. They need that friendly conversation that provides a little respite from their day to day. When it comes to invitations, be practical and realistic in what they can do. If you know that they can’t necessarily go away for the weekend, ask them what they want to do. Reach out frequently to let them know that you are there but in a way that they do not have to feel guilty declining. For example: “I’m going to grab something to eat at...I would love your company. If you aren’t up for it though, I’d be happy to drop something off to you on my way home instead.” Offer invitations – ideally with practical help when needed. Don’t lay guilt on your friend for declining. Sometimes caregivers are simply too fatigued to want to do anything at all. That does not mean that they don't want to be remembered, invited and included. They need this now, more than ever.
We’re all unique humans. This is just a general guide. If you’re reading this, you may have someone in mind you want to support. Often, a caregiver just needs to know that you are standing by; that they are not alone. A text, a call, a card, a meal can all go a long way :)